Privacy Policy

Last updated: September 21, 2026

At Dermitex, we respect your privacy. This policy explains what data we collect when you visit or make a purchase at dermitex.shop, what we use it for, and what rights you have.

What data we collect

  • Contact and shipping information: name, address, email address, and phone number.
  • Order information: products purchased, order total, and shipping status.
  • Payment information: processed directly by our secure payment providers. Dermitex does not store your full card numbers.
  • Browsing data: IP address, device and browser type, and pages visited, through cookies and similar technologies.

What we use it for

  • Processing, shipping, and tracking your order.
  • Handling your inquiries, returns, and refunds.
  • Preventing fraud and maintaining store security.
  • Improving our site and showing you relevant advertising, for example on Facebook and Instagram.
  • Sending you marketing communications, only if you have given us your consent. You may unsubscribe at any time.

Who we share it with

We only share your data with the providers necessary to operate the store: Shopify (platform), payment processors, our logistics provider and the shipping companies that deliver your order, and advertising and analytics platforms. We may also share it if required by law. We do not sell your personal data.

International transfers

Some of these providers may be located outside of your country, meaning your data may be processed in other countries with the appropriate safeguards in place.

How long we keep it

We retain your data for as long as necessary to manage your orders and fulfill our legal and tax obligations.

Your rights

Depending on where you live, you may request access to, correction of, or deletion of your data, object to its use for marketing purposes, or withdraw your consent. To do so, please email us at the address below. You can also manage requests related to Shopify at privacy.shopify.com.

Minors

Our store is not directed at minors, and we do not knowingly collect their data.

Changes to this policy

We may update this policy. The current version is always the one published here, with its last updated date.

Contact

For any questions regarding your privacy, please write to us at laprimadelpuerto@gmail.com.